Відео

10min

500

ITIL V4- Is a Gold mine. We lingered around employee onboarding all the way by leaving key left behind. Zoho- Great invention from CRM stand Point, entire service desk plus is polished from Legacy, no new. I expected more from ‘Akshay’. Excellent point by ‘David’ about a tool. ITSM itself is like a soul, irrespective of version. Soul must get inside a body to make it meaningful. Or utilize existing governing bodies we have. More realistic example with reference to current trends , will be more meaningful instead long story and ending up with improper and irrelevant timeline of adoption. Thanks That is fantastic

Se aprecia claramente q está leyendo, todo lo habla lineal, no maneja pausas y no expresa emociones.

I'll be there. I believe you go on at 11:50am CDT if I'm not mistaken?

Taking the test in just over a week

Brilliant examples of value streams - invaluable session

In Speedwing Logica Kim Songi, Lisa Patston in HR were nasty pieces of work and so was the idiot I.T. manager John Horne. An awful experience there with terrible people, no wonder Logica pulled out of that failed British Airways partnership. Next time make sure you choose decent people, staff treatment there wasn't that great overall and pay was poor.

Awesome. Thank you for posting it

This information is very helpful thanks!!!!

Some employees have been homophobic in service desk in fujitsu, lodz, poland. one was racist.

Trouble getting in to conf sch today

Pls can you drop the link here

thank you

i want to die

In Speedwing Logica Kim Songi, Lisa Patston in HR were nasty pieces of work and so was the idiot I.T. manager John Horne. An awful experience there with terrible people, no wonder Logica pulled out of that failed British Airways partnership. Next time make sure you choose decent people, staff treatment there wasn't that great overall and pay was poor.

In Speedwing Logica Kim Songi, Lisa Patston in HR were nasty pieces of work and so was the idiot I.T. manager John Horne. An awful experience there with terrible people, no wonder Logica pulled out of that failed British Airways partnership. Next time make sure you choose decent people, staff treatment there wasn't that great overall and pay was poor.

Clear and concise overview!

This was extremely valuable to me. Thank you.

💃 քʀօʍօֆʍ

Brother can you please tell about what will be the hike in salary after 1 year if my package is 275,000 for SERVICE DESK ROLE, CAPGEMINI.

Nice video... I work for public sector and federal government ministries/agencies. Could you please provide a common checklist to identify all the processes before implementing the RPA... Also if you could provide a list of top best software applications (for capturing, scanning and extracting documents, content management, should have dashboards, portals and must be AI driven, semi automated and fully automated interfaces for services delivery ) including details about the corresponding vendors

🤝

pgng0 vun.fyi

Great !

what is this trash

Hi, I work in a primary school in UK. Can you please tell me how Service Level Agreements may exist in the education sector? Many thanks.

Why would you waste your time creating a video with such terrible audio that is nearly unintelligible? And why would any professional even think to show up without a proper microphone?

Hi you! I love your video!

Bueno el trabajo, pero queda como UNA CHARLA INTRODUCTORIA a ITIL v4, no hay una verdadera "capacitacion" en el marco de referencia.

los que dieron manito par abajo, se dieron cuenta igual que yo es que en todo momento lee :( mas encima lee mal

I passed the ITIL 4 with %98 score. Watch this video that demonstrates how I done that. ua-cam.com/video/TIprQB_rwgU/v-deo.html

So basically dump all the work for level 2 and 3 and engineers on level 1. Fantastic.

Curso completo aqui: www.miacademia-virtual.com/

Disappointed by the background office conversations and noise making it difficult to pay attention to the speaker. I had to re-listen several times in order to hear everything I wanted to hear.

Excelente trabajo! gracias por el aporte.

One step away from being wee goose 🤙

Muy buen trabajo de abstracción, análisis y síntesis de la expositora!

ITIL es una puta mierda

No cambia mi opinión .. itil es como una recolección de metodologías y estándares ya definidas.

Are you available on iTunes?

Excelente información!

IT support services desk is growing every day

Thanks for sharing and a very interesting video.

Nice video, however, I have a question. What is the best practice/way to capture user impact that can be used in the reporting?

Great video, keep them coming!

Out first webinar! Thanks Ollie and everyone at SDI for this amazing opportunity, we had a great time making the presentation, and Keith is now officially our poster boy - hope to work together on another webinar very soon!

good work..................god bless u.......

Some wise words from two of our industry's best commentators